jili789 Privacy Policy

This Privacy Policy explains how jili789 collects, uses, stores, and protects your personal information when you use our platform. We are committed to keeping your data safe and handling it responsibly in line with Philippine data protection law.

Last updated: 2025 Philippines Data Protection

What Information We Collect

When you register and use jili789, we collect personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals. During your sessions, we automatically collect technical data including your device type, operating system, browser version, IP address, and in-app activity logs. This technical data helps us detect fraud, maintain platform security, and improve the overall experience for Filipino players. We may also collect information you voluntarily provide when contacting our support team, such as the nature of your enquiry and any attachments you share. All data collection is carried out transparently and only to the extent necessary for the purposes described in this policy.

How We Use Your Information

Your personal data is used primarily to create and manage your jili789 account, verify your identity, and process financial transactions in Philippine pesos. We use your contact details to send you important account notifications, security alerts, and service updates that are essential to your use of the platform. Technical and behavioural data is analysed to detect suspicious activity, prevent fraud, and ensure the integrity of our gaming environment. Where you have opted in, we may use your contact information to send you promotional communications about new games, bonuses, or platform features — you can withdraw this consent at any time through your account settings. We also use aggregated, anonymised data to understand how Filipino players interact with our platform and to guide product improvements. We do not use your personal data to make automated decisions that produce significant legal effects without human review.

Sharing and Disclosure of Data

jili789 does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if compelled by applicable law or a valid legal order. If jili789 undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We will never disclose your data to any party in a manner that is inconsistent with this Privacy Policy without your prior consent.

Data Storage and Retention

All personal data collected by jili789 is stored on secure servers with industry-standard encryption and access controls. We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations under Philippine law. Financial transaction records are retained for a minimum period as required by applicable anti-money laundering and gaming regulations in the Philippines. When data is no longer required for any lawful purpose, it is securely deleted or anonymised in accordance with our internal data lifecycle procedures. You may request the deletion of your personal data at any time by contacting us at [email protected], subject to any overriding legal retention requirements. We conduct periodic reviews of the data we hold to ensure that nothing is kept longer than necessary.

Your Rights as a Data Subject

As a player based in the Philippines, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to your personal information. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information. You may also request the erasure of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable legal retention obligations. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please send a written request to [email protected] and we will respond within the timeframe required by law. We are committed to honouring your data rights promptly and without unnecessary barriers.

Cookies and Tracking Technologies

jili789 uses cookies and similar tracking technologies to ensure the platform functions correctly and to enhance your experience as a Filipino player. Essential cookies are required for core platform functionality such as maintaining your login session and remembering your preferences — these cannot be disabled without affecting your ability to use the platform. Analytics cookies help us understand how players navigate the site so we can identify areas for improvement; these are collected in aggregated, anonymised form and do not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform features. We do not use third-party advertising cookies or tracking pixels that share your data with external advertising networks. Our cookie practices are reviewed regularly to ensure they remain proportionate and compliant with applicable Philippine privacy standards.

Security Measures

We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, or misuse. All data transmitted between your device and our servers is protected using Transport Layer Security (TLS) encryption, and sensitive data at rest is stored using strong encryption standards. Access to personal data within jili789 is restricted to authorised personnel on a strict need-to-know basis, and all staff with data access undergo regular security training. We conduct periodic security assessments and vulnerability testing to identify and address potential risks before they can affect our players. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with our legal obligations and within the timeframes prescribed by law. While no system can guarantee absolute security, we are committed to maintaining the highest practical standards of data protection for every player on our platform.

Policy Updates and Contact

This Privacy Policy may be updated from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will notify registered players via email or a prominent notice on the platform, and the updated effective date will be shown at the top of this page. We encourage you to review this policy periodically so you remain informed about how we protect your data. Continued use of the jili789 platform after any update constitutes your acceptance of the revised policy. If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact our Data Protection team at [email protected]. You may also visit our FAQ page for quick answers to common privacy-related questions, or review our Terms and Conditions for the full framework governing your use of the platform.

Common Privacy Questions

Quick answers to what Filipino players ask most about data privacy on jili789.

No. jili789 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is shared only with trusted service providers who help us operate the platform, and only under strict contractual data protection obligations. We are committed to keeping your information private and secure at all times.

You can request a copy of the personal data we hold about you by sending a written request to [email protected]. Please include your registered account username and a brief description of the data you are requesting. We will respond within the timeframe required under the Philippine Data Privacy Act of 2012 and provide your data in a clear, accessible format.

Yes, you may request the deletion of your personal data and account closure by contacting [email protected]. Please note that certain data may be retained for a period required by Philippine anti-money laundering regulations and gaming compliance obligations even after account closure. We will inform you of any such retention at the time of your request and delete all other data as promptly as possible.

You can withdraw your consent to receive promotional communications at any time through your account settings or by clicking the unsubscribe link in any marketing email we send. Once you opt out, we will stop sending promotional messages promptly, though you will continue to receive essential account and security notifications. If you need assistance, contact us at [email protected] and our team will update your preferences right away.

Your Privacy, Our Priority

Have more questions about how we handle your data? Visit our FAQ or create your jili789 account and enjoy a safe, mobile-first gaming experience built for Filipino players.